As a Platinum Mastercard® cardholder, you are protected if:
You are robbed of cash within 15 minutes of withdrawal
Forced by a threat of violence to withdraw money from an ATM
Your card will also allow you to be reimbursed on:
The amount of money withdrawn from the ATM, up to USD 500 per claim and a maximum of USD 700 over a 12-month period
Any medical expenses incurred directly and solely resulting from such robbery incurred within 12 hours of the robbery or threat of violence
Mastercard does not undertake any insurance business or acting as an insurer, insurance broker, insurance advisor or insurance agent. AIG [or their authorized local representative], and not Mastercard, is providing the relevant insurance benefits. Mastercard does not advise any person on the merits of buying, selling, subscribing for, or underwriting a contract of insurance. The insurance program is conducted as a necessary part of other services provided by Mastercard in the course of its business. Aside from fees related to its services provided pursuant to this benefits program, Mastercard does not collect a fee or other remuneration collected for this insurance program directly from Mastercard cardholders.
How to redeem:
Simply click here to file a claim online. For full details on coverage and contact information, view the Terms & Conditions below.
Offer Terms & Conditions:
All insurances are subject to T&Cs and can be altered with notice by Mastercard®
Only applicable for certain markets in Middle East and Africa – download full terms & conditions.
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Standard Bank South Africa
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